Finding out you have a problem with your hearing can be overwhelming, especially if you don’t know who to go to for hearing services. Perhaps your physician has already recommended you look for an audiologist – a hearing healthcare professional who is the most qualified to care for hearing conditions. Still, depending on your area, there may still be several options to choose from. How do you know which one is the best fit for you? Here are some key criteria to look for as you begin your journey to better hearing.

1. Qualifications

First, make sure you are considering a true audiologist. Clues to their credentials and qualifications will be posted in their title, so look for abbreviations like Au.D (doctor of audiology), CCC-A (Certificate of Clinical Competence in Audiology with ASHA), BCA (board certified in audiology) and ABA (American Board of Audiology certification).

2. Reputation and integrity

Reputation is perhaps the singular most important trait for any healthcare professional, including audiologists. How do you know if an audiologist has a good reputation if you haven’t met them or experienced their care before? You listen to the feedback of others who have –people you know personally, such as medical professionals, family and friends, as well as previous patients who have posted feedback on the audiologist’s website or other forums.

Integrity is also important. Make sure your audiologist is not affiliated with or financially motivated to sell any one manufacturer’s brand of hearing aids over another. The feedback you receive should give you the impression they recommend devices and services based on the needs of each patient.

Here are some key questions to ask:

  • Is it easy to make appointments and how long is the waiting list?
  • What is the temperament of the audiologist and staff?
  • How does the office handle both positive and negative feedback from their patients?

3. Quality and Level of Care

Look for an audiologist who provides the greatest level of care – from the hearing evaluation, to hearing instruments, to aftercare. Always look for someone who provides comprehensive hearing evaluations that include a visual/physical exam and a range of hearing tests. Do they evaluate hearing in both adults and children? Do they offer specific tests for employment in certain industries? Don’t forget follow-up care, as well. It’s important that your audiologist is committed to seeing you through a lifetime of hearing care, not just interested in a one-time transaction.

Seeking treatment for hearing loss can feel daunting, but looking for these traits can help you have the peace of mind you’ve chosen an audiologist with the qualifications, reputation and services that ensure your hearing needs will be well cared for.